Free case review
For patients who want a first conversation before choosing a paid service.
Case intake
We review your condition, timeline, preferred city, and what kind of help you may need.
Direction
We explain whether a shortlist, cost guidance, or hands-on coordination is the best next step.
Expectation setting
We explain what support we provide, what stays with the hospital, and when it makes sense to move forward.
Research support for self-directed patients
For patients who want a clearer shortlist of suitable hospitals and more confidence before committing to fuller support.
Hospital shortlist
We highlight hospitals and specialties that are more likely to fit your case, budget, and city preferences.
Decision support
We help you compare likely options, expected costs, and the practical side of treatment travel.
Preparation material
You receive practical guidance that helps you decide whether to continue on your own or move into active coordination.
Real hospital answers for your specific case
For patients who want to know: "Will these hospitals accept my case?" We send your case to 2-3 hospitals and connect you with the best fit.
Case preparation
We prepare your case summary in Chinese and send it to the right departments at 2-3 hospitals.
Hospital responses
We collect and translate each hospital's reply so you can make an informed decision.
Direct connection
We connect you with the best-fit hospital — once you're in touch, this phase is complete.
Hands-on coordination before hospital arrival
For patients who want help getting records ready, arranging appointments, airport pickup, and preparing for hospital arrival.
Record handling
We help prepare and translate records so the hospital side receives useful information before the first appointment.
Appointment support
We help coordinate with the hospital side so you can move toward the right consultation and next step.
Pre-travel planning
We guide the key practical details before hospital arrival so the trip starts with less uncertainty.
Boundaries of the service
Clear boundaries help patients understand exactly what they are paying for.
Not hospital treatment
Medical decisions, treatment plans, and hospital charges remain between you and the provider.
Not an insurance policy
We do not replace insurance, guarantee outcomes, or promise approval for any procedure.
Not unlimited concierge
Additional or extended support beyond package scope should be discussed separately so expectations stay clean.