Draft Response to Maria Rios (v3 - Confirms Pre-Arrival Coordination, Case-Sharing Partnership)

Subject: Re: Welcome — let's move forward with your coordination

Dear Maria,

Good evening, and thank you so much for your reply — and for taking the time to send through everything despite such a chaotic week. That means a lot.

We have received your materials via Sinosend (radiology reports in both Spanish and English, the DICOM images, and the PDF summary with your full symptom list). We will go through them carefully and, if anything is missing or unclear, we will let you know.

We are very glad to hear that you are also looking at treatment for May Thurner Syndrome alongside Nutcracker Syndrome — the two together can be addressed by the same vascular team, and we will plan for both.

Confirming our partnership:

We will provide our full Pre-Arrival Coordination package at no charge to you, in exchange for your willingness to document and share your experience as a case study for future patients. As we discussed, this package includes:

• Direct liaison with the treating hospital's International Department
• Remote specialist consultation (your images reviewed by the relevant vascular team)
• Detailed cost estimate and treatment plan in writing
• Medical visa invitation letter
• Hospital transfer (airport → hospital / accommodation)
• English-speaking on-the-ground support throughout your stay

One small thing to be transparent about: airport pickup (the leg from the airport to your hotel/hospital) is not included in this arrangement. You would arrange that part yourself — we are happy to suggest reliable options once you have your travel dates, but the cost comes from your side. Everything else above is fully covered.

What happens next — timeline:

1. Today + next 2–3 days — we reach out to the vascular team at the most suitable hospital (likely Tangdu Hospital, Fourth Military Medical University, Xi'an, where the 3D-printed extravascular stent for Nutcracker Syndrome was pioneered; we will also confirm the best team for the May Thurner component)
2. Within ~2–3 business days — we come back to you with: (a) what the specialists say about your case, (b) a clear treatment plan, (c) itemized cost estimate, and (d) earliest available appointment window
3. Once you confirm — we issue the medical visa invitation letter and lock in dates

Please bear with us those few days. We will not go silent — if we need more time for any reason, we will tell you immediately rather than leave you waiting.

A small ask in return, on the case sharing:

Because your story will help a lot of other patients — especially for rare conditions like combined Nutcracker + May Thurner — whenever you feel up to it, please jot down a few notes about what you experience. Little things like:

• How the symptoms show up in daily life (what makes them better or worse)
• The moment you decided to look into treatment abroad
• Conversations you've had with doctors in your country and what they suggested
• Feelings and concerns going into the trip
• Once treatment begins: how each step feels, how the team treats you, what surprised you, what was hard, what went better than expected
• The recovery process — small wins and small setbacks

A mix of written notes, photos, and short videos (as you mentioned) would be wonderful. There is no deadline, no script, no pressure to be polished — just honest, in-the-moment material that you can capture whenever something strikes you. We will work with whatever you feel comfortable sharing and will always send anything you produce to you for approval before it is published.

Thank you again for trusting us with your case, Maria — and for being willing to share it so that the next person searching at 2am for answers has somewhere real to land.

We will be back to you soon.

Warm regards,

Weiye China Hospitals Guide https://chinahospitalsguide.com Email: 434338480@qq.com WhatsApp / WeChat: +86 157 6310 7083